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Great Point Partners Portfolio Company Family Resource Home Care Completes Acquisition of Specialty Service Solutions

GREENWICH, CT – May 2, 2024 – Great Point Partners (“GPP”), a Greenwich-based private investment firm focused exclusively on the health care industry, today announced that its portfolio company, Family Resource Home Care (“Family Resource”), completed its acquisition of Specialty Service Solutions, LLC., integrating operations in the Washington state area and cementing Family Resource’s position as the Pacific Northwest’s largest independent home care provider.

Family Resource provides services to the elderly and disabled, such as personal care, medication management, meal preparation, housekeeping, companionship, dementia support and end-of-life, transitional, and respite care. The company has scaled from eight locations in 2019 to 35, reaching across Washington, Oregon and Idaho.

“Specialty Service Solutions is an excellent addition to our growing Moses Lake operation. We’ve been aware of their strong presence and reputation in the market for quite some time and the ability to integrate them into our company is an honor,” said Hector Barragan, CEO of Family Resource Home Care. “Their team brings additional market intelligence and expertise that will be valuable as we continue to expand our services in central Washington.”

“After founding Specialty Service Solutions in 2017 with over 20 years in healthcare, I was motivated by the desire to provide a needed service that makes a difference in people’s lives,” said Emilie Milburn, founder and owner of Specialty Service Solutions, LLC. “I’m excited to be able to integrate my business with Family Resource, while retaining roles for all of my office and caregiving staff with Family Resource Home Care.”

Milburn has been named branch manager for Family Resource Home Care’s existing Moses Lake branch. “With Emilie, not only did we find a fantastic home care agency to acquire, we also found a fantastic leader and team who will help elevate our current operations in the market,” said Barragan. “With any acquisition, it’s always a great feeling to know that you can retain the people who have worked so hard to create a thriving business.”

About Great Point Partners

Great Point Partners, founded in 2003 and based in Greenwich, CT, is a leading health care investment firm with 30 professionals, investing in the United States, Canada, and Western Europe. GPP is currently making new minority and majority private equity investments from GPP IV. Great Point manages approximately $1.7B of capital (including committed and uncalled capital) in its private funds and public life sciences equity strategy (BioMedical Value Fund). Great Point Partners has provided growth equity, growth recapitalization, and management buyout financing to more than 100 growing health care companies. The private equity funds invest across all sectors of the health care industry with a particular emphasis on biopharmaceutical services and supplies, alternate site care, medical device contract manufacturing and information technology enabled businesses. The firm pursues a proactive and proprietary approach to sourcing investments and tuck-in acquisitions for its portfolio companies.

About Family Resource Home Care

Family Resource is headquartered in Liberty Lake, WA, and has field offices across Idaho, Oregon, and Washington. In 2020, the company entered an investment partnership with Great Point Partners, a healthcare-focused private equity group based in Greenwich, CT. As one of Great Point’s portfolio companies, Family Resource is pursuing ongoing strategic market share growth, industry acquisitions, and geographic expansion.

More information about Family Resource and its services can be viewed online at